This Privacy Policy ("Policy") explains how MyAccrete ("Company," "we," "us," or "our") collects, uses, maintains, and discloses information from users ("you," "Customer," "Buddy," collectively "Users") of the MyAccrete platform (the "Platform").

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to this Policy.

1. About MyAccrete

MyAccrete is a service aggregation platform connecting Customers with independent third-party service providers ("Buddies") offering healthcare, wellness, and related personal services.

2. Information We Collect

We collect personal and non-personal information, including:

a. Information from Customers

• Full name, contact details (e.g., phone number, email address)
• Address for service delivery
• Service booking history and preferences
• Payment information (processed via secure third-party providers)
• Location data and service verification media (e.g., selfies, GPS)

b. Information from Buddies

• Full name, professional credentials, certifications
• Contact information
• Background verification details (where applicable)
• Banking details for payments
• Location data and service verification media (e.g., selfies, GPS)

c. Automatically Collected Data

• Device information, IP address
• Usage patterns and interactions with the Platform
• Cookies and tracking technologies

3. Use of Collected Information

We use the collected information to:

• Facilitate service connections between Customers and Buddies
• Verify the authenticity of service transactions
• Process and manage payments
• Monitor and improve Platform performance and security
• Communicate service updates and promotional information
• Comply with legal and regulatory requirements

4. Disclosure of Information

We may disclose information under the following circumstances:

• To Buddies: Customer information necessary for service performance.
• To Customers: Buddy profiles and professional credentials.
• To Third-Party Service Providers: For payment processing, hosting, and operational support under confidentiality agreements.
• For Legal Compliance: As required by law or to protect rights, property, or safety.
• In Business Transfers: In connection with mergers, sales, or acquisitions, subject to continued protection of personal data.

5. Data Security

We implement safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security of your data.

6. Data Retention

We retain personal information as long as necessary to:

• Fulfill the purposes outlined in this Policy
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Users may request account closure and data deletion by contacting support@myaccrete.in, subject to legal limitations.

7. User Rights

Subject to applicable laws, Users may have the right to:

• Access, review, and obtain a copy of their personal data
• Correct inaccuracies
• Request deletion of their data
• Object to certain types of data processing

All requests should be directed to support@myaccrete.in.

8. Third-Party Services and Links

The Platform may contain links to third-party websites and services. MyAccrete is not responsible for their privacy practices, content, or security. Users should review third-party privacy policies before providing personal information.

9. Children's Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn that a minor has provided personal data, we will delete it promptly.

10. Changes to This Privacy Policy

MyAccrete reserves the right to amend this Policy at any time. Updates will be effective immediately upon posting on the Platform. Continued use of the Platform constitutes acceptance of the revised Policy.

11. Contact Information